Products
Right now
Explore every product
Availability is catalog status, not service health
Learning Hub
Explore useful technologies, systems ideas, and Zimac’s own foundations.
A library, not a stack manifest. Some guides explain Zimac. Others cover topics we simply think are worth understanding; appearing here does not mean Zimac uses the technology.
Technology explainers
Standalone, informational guides with no implied connection to the Zimac stack.
How Zimac thinks and works
Material that describes Zimac’s own architecture, language, and operating model.
Overview
A live operating picture of every product in your organization.
Product network
Waiting for product telemetry…
Product telemetry
Purpose-built instruments for the signals each product owns.
- Critical
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- MTTR
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- Paused
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- Success rate
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- Logs today
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- Services affected
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- Lagging groups
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- Peak lag
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- Critical findings
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- Restore proof
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- Month to date
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- Forecast
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- Requests today
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- Spend today
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- Blocking
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- Evidence current
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- Services mapped
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- On-call coverage
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- Active documents
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- Edits today
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- Blocking launch
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- Files active
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Telemetry deck
Org-wide instruments in Downlink, the Zimac instrument-graphics system — validated series colors, one interaction contract, a table twin behind every chart.
Requests per minute, by environment
All environments · trailing 24 hours · sample feed
Production deploys by weekday
One series → one hue. The extreme is the only labeled value.
August spend by provider
Part-to-whole rides the stacked bar. The tail folds to “Other.”
Budget variance vs plan, by team
Polarity wears the diverging pair — under plan teal, over plan magenta.
Request volume, hour × weekday
Magnitude wears one hue. Low recedes to the surface; high lifts to light.
Plan consumption
The fill carries severity; the track is a darker step of the same ramp.
The contract, in one breath
ALWAYS — a table twin behind every chart · a legend at ≥2 series · validated colors, computed not eyeballed · text wears ink, marks wear color
NEVER — two y-scales on one plot · recolor on filter · a ninth hue · a number on every point · dashed grids or stroked marks
GLOW, TICKS & GLASS ARE FINISH, NEVER ENCODING — POSITION, LENGTH & THE VALIDATED SLOTS ARE THE ONLY CHANNELS THAT SPEAK
Plan & billing
Manage hosted inference credit and open Stripe only when a payment action requires it.
Hosted inference · prepaid
Credits fund metered model usage for the active organization. App subscriptions are separate.
Receipts & payment methods
Stripe hosts sensitive payment details, invoices, and purchase receipts.
App plan & licenses
The desktop app is licensed separately from hosted inference credit. An account-linked subscription shares this organization’s Stripe customer and portal, so it needs an org owner. Prefer a one-time license or no account link? Use the standalone Subscribe page ↗
Essentials · checking current price…
Sage, Quill, Joy & Finn — core chat, memory, and studios. Model usage stays separate.
Pro · checking current price…
All twelve built-in specialists — adds Cody, Cassandra, Kai, Franz, Daphne, Iris, Paige & Drew, plus custom specialists.
Need the installer? Download for Mac ↗ · Download for Windows ↗
| Tier | Status | Renews / expires | Machines | License key |
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Linked licenses load with owner access.
Credit activity
Choose an organization to load activity.
| Date | Type | Amount | Reference |
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Organization
Switch workspaces, see who has access, invite teammates, or create a new organization.
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Members
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Settings
Your sign-in, privacy boundaries, and this browser session.
Personal account
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Hosted and local data are separate
- Identity, memberships, and hosted access live with your Zimac account.
- Desktop data stored on your computers is removed from those devices separately.
- Leaving an organization removes that membership without deleting your personal account.
Support
Start with the right control surface, then reach a person if you still need one.
Stay in the control center
Account work opens as a full view here.
Product and setup guides
Installation, data handling, product setup, and troubleshooting references.
Browse documentation ↗Can’t access something?
Include the product, organization, and what you expected to happen. Never email a password, token, or payment detail.
Start a support email ↗